Today, 29 September 2021, is the second Hidden Heroes Day. An initiative of The Butler Trust it aims be “a National Day of Thanks for our #HiddenHeroes across the UK”. As well as Hidden Heroes Day, there is a dedicated website http://www.hiddenheroes.uk and social media account.
“While most media coverage of the sector focuses on the negative, the @HiddenHeroes_uk Twitter account is used to share positive stories about prisons, IRCs, probation and youth justice services, and the #HiddenHeroes who work in them.”
Why is it that our prisons, IRCs, probation, and youth justice services is apparently full of hidden heroes?
It is one thing calling them heroes, but why are they hidden?
Who has made them hidden and what is keeping them hidden?
Are they hiding and if so what from?
Are they hiding something or from something?
Are they hidden because they don’t want a fuss or hidden because they don’t want people to know?
In this day and age, why is the harsh reality of prisons so well hidden?
How can it be that the average person still knows so little about what is happening behind prison walls?
Direct experience
It has been more than 10 years since I first stepped into a prison. The unfamiliar surroundings can quickly intimidate and unsettle you, and the smell can be nauseating.
Back then, I had to hide my job role. Some of my thoughts on my way to do my monitoring rota at a prison once were: “I need to get petrol for the journey to work, so I had better put my belt and key chain in my bag this morning as I don’t think I am supposed to let anyone see it. No one has said anything, and I haven’t read any rules about it, but I’ve got a feeling that it should stay hidden until I get to the prison car park. That’s the thing about being a prison monitor, there seems to be so many unwritten rules and regulations.”
How many paid staff feel that they too must hide the job they do from others?
I remember visiting a high security prison, for an Independent Monitoring Board (IMB) tour of the prison. We walked together as a small group and headed into a workshop. It was an example of one of those mind-numbingly boring workshops found in nearly every prison where they perform so-called “purposeful activity”.
As we entered escorted by IMB volunteers I was told by a member of staff that within that large room there were two blind spots. In a hushed voice they said:
“We are not responsible for your safety if you walk into a blind spot.”
The problem was that they avoided telling us where the blind spots were, for fear of being overheard.
Is that what is meant by hidden?
Yes, it can be a dangerous for staff but so too for those living inside.
Prisoner-on-staff attacks are counted, and stats reported. And they should be. Prisoner-on-prisoner attacks are also counted, and stats reported and they should be too. But have you ever tried to get stats for staff-on-prisoner attacks?
Along with others, perhaps yourself included, I took the time to review the HM Chief Inspector of Prisons report in August 2021 on HMP Chelmsford. The report said:
“Almost half of the prisoners said they had been victimised by staff, and those with disabilities and mental health problems were significantly more negative.”
How can you call them hidden heroes when reading something like this?
Should that be hidden too?
Can those who do such things really be heroes?
Opinions differ
Whilst preparing this blog, I decided to ask people for their views on Hidden Heroes.
Dita Saliuka told me:
“Prison staff get the good coverage in the media most of the time anyway and the public praise them for ‘doing a difficult job’. It’s more the prisoners that are labelled all sorts whether they committed a horrendous crime or not people just say all sorts just because they are a prisoner. I hate the word ‘hidden heroes’ so much as PPO (Prison and Probation Ombudsman) and Inquest clearly state that most deaths are due to staff failures so how is that a heroic thing? It’s disrespectful to us families that have lost a loved one in prison due to their neglect, failures and staff abuse.”
Phil O’Brien, who has a 40-year career in the Prison system, told me:
“I think it’s an excellent initiative. It quite rightly concentrates on the positives. But sometimes doing the dirty stuff can be equally effective and necessary but can’t be ‘celebrated’ because it’s not as easy to explain, not as attractive or appealing.”
Tough at the top
We have probably all read in the media this past week that there is a new Secretary of State for Justice, Dominic Raab MP, appointed on 15 September in the reshuffle. But did you also see that he has been quite vocal on what he really thinks about prisons.
Mr. Raab has said: “We are not ashamed to say that prisons should be tough, unpleasant and uncomfortable places. That’s the point of them”
Compare that with the official line that Ministry of Justice takes: “We work to protect and advance the principles of justice. Our vision is to deliver a world-class justice system that works for everyone in society.” And, according to its 4 strategic priorities, “a prison and probation service that reforms offenders”
https://www.gov.uk/government/organisations/ministry-of-justice/about
We are yet to learn the full extent of who is hiding what from whom at Petty France.
Mr. Raab will have to confront a few bastions of power there which prefer things to be properly hidden.
End of the day
#HiddenHeroesDay will come and go. Some people burst with enthusiasm for it, raising lots of money for great causes and all that is, of course, to be commended.
But at the end of the day the fact remains that the enduring problem of the criminal justice system, and daily for frontline workers in particular, is the pervading culture which dictates that everything remains hidden.
If we are to celebrate anything, wouldn’t it be better to celebrate openness rather than that which is hidden?
But within the justice arena so many tragedies stay hidden. Too many lives ruined, too many suicides, too many people suffering with mental health issues. And it is worsening by the day. That is the stark reality. And the reason things are hidden.
The Butler Trust, in creating the initiative, no doubt has the best of intentions.
In celebrating Hidden Heroes Day are we not in fact perpetuating the very problem it is trying to solve?
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